The frameworks are built on evidence.

This is the full research record behind the buying-side and selling-side theory of agentic commerce: work published in leading outlets, an original consumer study, and a connected programme of working papers, each citable and openly available. Taken together, it defines AIO-Commerce as a formal academic discipline and provides its theoretical architecture, named vocabulary, and measurement frameworks. The AI Praxis, established in 2024, is to our knowledge the first dedicated research practice in the world studying agentic commerce and its implications for retailers, brand owners, policy makers, and the economics of commerce.

Published and Peer-Reviewed
The flagship record.
Harvard Business Review
Algorithmic Shopping Is Here. Is Your Company Ready?
Read the article
California Management Review (FT50)
The Shopper Schism: Competing When AI Agents Become Your Customer
Read the article
AACSB Insights
When the Algorithm Becomes the Customer
Read the article
St. Martin's Press (Macmillan)
The Algorithmic Shopper, forthcoming April 2027
About the book
Forbes, with Giuseppe Stigliano
When the Shopper Disappears: How Agentic Commerce Rewrites the Grammar of Business
Link to follow
Strategic Management Society
Invited panel: Diversification in the Digital Era, Annual Conference 2026, Berlin
Link to follow
Original Consumer Research
The evidence base beneath the Shopper Schism.

The Great Split, with Appinio

In association with Appinio, original consumer research mapping how shoppers begin to delegate search, evaluation, and purchase to AI agents. The empirical ground under the theory, presented in a joint report and webinar.

On the Main Stage
The work, in the field.

IFA Retail Leaders Summit, Berlin 2026

Keynote on 3 September 2026 at the Palais, Messe Berlin, inside IFA 2026: The Post-Human Checkout, on what the separation of the consumer and the algorithmic shopper does to the three pillars of retail, before an audience of European retail and brand leadership.

Istanbul Global e-Export Summit (IGEXX 2026)

Keynote on 5 September 2026 in Istanbul, hosted by the Republic of Turkiye Ministry of Trade and the Turkish Exporters Assembly: The Post-Human Checkout, for an audience of export brands competing for machine-mediated buyers across borders.

StartSe AI Festival, Sao Paulo 2026

Keynote at the Brazil AI Festival (13 to 14 May 2026), on the main stage alongside leaders from Anthropic, MIT, and Google DeepMind, with press coverage across Brazil naming agentic commerce as the frame for what is next.

Working Papers
The full SSRN portfolio, grouped by movement. Every paper is openly available. Click on a title to read the paper.
Diagnosis
What is happening, and why it is irreversible.
Action
What organisations must build to compete when the customer is code.
Governance
The accountability architecture for algorithmic counterparties.
Measurement and the Field
Agentic commerce: defined, extended, and measured.

From evidence to action.