The frameworks are built on evidence.

This is the full research record behind the buying-side and selling-side theory of agentic commerce: work published in leading outlets, an original consumer study, and a connected programme of working papers, each citable and openly available. Taken together, it defines AIO-Commerce as a formal academic discipline and provides its theoretical architecture, named vocabulary, and measurement frameworks. The AI Praxis, established in 2024, is to our knowledge the first dedicated research practice in the world studying agentic commerce and its implications for retailers, brand owners, policy makers, and the economics of commerce. The practice exists to move the field from observation to verifiable, data-driven fact: the physics of agentic commerce, and the instruments that measure it.

Published and Peer-Reviewed
The flagship record.
Harvard Business Review
Algorithmic Shopping Is Here. Is Your Company Ready?
Read the article
California Management Review (FT50)
The Shopper Schism: Competing When AI Agents Become Your Customer
Read the article
AACSB Insights
When the Algorithm Becomes the Customer
Read the article
St. Martin's Press (Macmillan)
The Algorithmic Shopper, forthcoming April 2027
About the book
Forbes, with Giuseppe Stigliano
When the Shopper Disappears: How Agentic Commerce Rewrites the Grammar of Business
Link to follow
Strategic Management Society
Invited panel: Diversification in the Digital Era, Annual Conference 2026, Berlin
Link to follow
Original Consumer Research
The evidence base beneath the Shopper Schism.

The Great Split, with Appinio

In association with Appinio, original consumer research mapping how shoppers begin to delegate search, evaluation, and purchase to AI agents. The empirical ground under the theory, presented in a joint report and webinar.

On the Main Stage
The work, in the field.

IFA Retail Leaders Summit, Berlin 2026

Keynote on 3 September 2026 at the Palais, Messe Berlin, inside IFA 2026: The Post-Human Checkout, on what the separation of the consumer and the algorithmic shopper does to the three pillars of retail, before an audience of European retail and brand leadership.

Istanbul Global e-Export Summit (IGEXX 2026)

Keynote on 5 September 2026 in Istanbul, hosted by the Republic of Turkiye Ministry of Trade and the Turkish Exporters Assembly: The Post-Human Checkout, for an audience of export brands competing for machine-mediated buyers across borders.

StartSe AI Festival, Sao Paulo 2026

Keynote at the Brazil AI Festival (13 to 14 May 2026), on the main stage alongside leaders from Anthropic, MIT, and Google DeepMind, with press coverage across Brazil naming agentic commerce as the frame for what is next.

Proof-Based Pricing
The pricing model for a buyer that is a software agent. Defined September 2026.

Proof-Based Pricing: Why Unverified Claims Are Worth Nothing to an Algorithmic Buyer

Priority note, submitted to SSRN, 7 September 2026 (abstract 7427339; link to follow on posting). It defines Proof-Based Pricing, the seller-side pricing model for a buyer that is a software agent shopping for a person under an evaluation rule set by an intermediary: a price is a claim about quality, the agent discounts to nothing any claim it cannot verify, and the verifiable proof that travels with an offer becomes part of its price. To our knowledge the first formal statement of this pricing model. Registration filed with the US Copyright Office, September 2026 (certificate pending).

Pre-registered experiment: Verification, Legibility, Price, and Schedules: Pre-Registered Behavioral Tests on Language-Model Buying Agents, registered with the Open Science Framework on 8 September 2026, DOI 10.17605/OSF.IO/GPBUK, license CC BY-NC 4.0. The hypotheses, the design, and the analysis plan are frozen before any result exists.

Working Papers
The full SSRN portfolio, grouped by movement. Every paper is openly available. Click on a title to read the paper.
Diagnosis
What is happening, and why it is irreversible.
Action
What organisations must build to compete when the customer is code.
Governance
The accountability architecture for algorithmic counterparties.
Measurement and the Field
Agentic commerce: defined, extended, and measured.

From evidence to action.