Paul F. Accornero
The AI Praxis · Speaker Kit

Paul F.
Accornero

Architect of The Shopper Schism
Author · Keynote Speaker · 25+ Year C‑Suite Executive
“When the shopper is no longer human, almost everything has to change.
Showreel 2027

Showreel 2027 (60 s). Full speaker reel: 90 s The video starts muted. Use the speaker icon in the player to turn the sound on.

Downloads

Speaker Kit 2027: keynotes, formats and endorsements. PDF, 10 pages, 4.5 MB. Press photo, JPG, 4635 x 4635 px. Showreel 2027 in two cuts, MP4.

Speaker kit 2027 (PDF) Press photo (JPG) Showreel, speaker reel (MP4, 90 s) Showreel, website cut (MP4, 60 s)
Meet

Paul F. Accornero

Paul F. Accornero is the Architect of The Shopper Schism and the first researcher to define agentic commerce as a formal academic discipline: the study of what happens when autonomous AI agents replace humans as purchasing decision‑makers. He named The Shopper Schism: the permanent separation between the consumer who experiences value and the shopper who executes the purchase, now that AI agents increasingly do the buying on a human's behalf.

A former Group Chief Commercial Officer at the De'Longhi Group, he carried P&L accountability for a premium multi‑brand portfolio spanning seven regions, more than 120 markets, and revenue scope with P&L responsibility of more than €3.5 billion. His earlier career at the Group included CEO roles in North America, Japan, and Singapore, and Regional Managing Director, Asia Pacific and Americas. Before that, he spent eleven years with the L'Oréal Group, serving as Chief Commercial Officer, China and Director of Commercial Policy and Strategy, Asia Pacific. He combines more than 25 years of C‑suite commercial leadership with rigorous academic research, and he is a guest lecturer at Harvard.

He is the author of The Algorithmic Shopper (St. Martin's Press, April 2027) and the Founder of The AI Praxis, a research practice established in 2024. He is published in the Harvard Business Review, Forbes, the California Management Review, and AACSB Insights, and has published more than 30 works on SSRN, placing him among the top one percent of SSRN authors by downloads.

Paul F. Accornero speaking on stage
“I've been thoroughly impressed by his commercial expertise... he consistently strives to find new and innovative solutions and I've every confidence that many of these projects will have a significant positive impact in the retail sector over the coming years.”
Andrew StoreyAI Strategy & Implementation; teaches AI and leadership at Harvard; ex‑Meta and TikTok
“Thank you again for yesterday. I thoroughly enjoyed, learned, and left with a new appreciation for how AI fits in retail.”
Simon TwiggManaging Director, Jellyhead Industries
Signature Topics 2027
I.The Shopper Schism: Why the Buyer Is No Longer Human
II.Governance, Strategy and Organizational Design for Senior Leaders in an AI‑First World
III.Selling to the Machine · AIO‑Commerce
IV.When Your Buyer Is an Algorithm: What Happens to Price?
V.The Post‑Human Checkout: When AI Agents Become the New Buyers, Sellers and Negotiators
VI.Commercial Strategy for the Agentic Age
VII.Agents of Commerce & The Chartered Agent
“Paul is a gifted speaker, a powerful orator with a natural propensity for being always clear and easy to follow. His enthusiasm is contagious and second to none.”
Alessandro CamaianiGlobal Pricing and Commercial Excellence Director, De'Longhi Group
“As a strategic thinker, Paul can see ahead of the curve but at the same time is a pragmatic thinker and this ensures success of strategies, because his thought processes are grounded in reality.”
Sridhar NagarajanOps Strategy & Sustainability Leader
Who I Am
Founder, The AI Praxis
Architect of The Shopper Schism
Author, The Algorithmic Shopper (St. Martin's Press, 2027)
He built the commercial roads across three decades and four continents. Then he designed the physics of what happens when the buyer is no longer human.

In 2024, I established The AI Praxis, a research practice studying agentic commerce and its implications for retailers, brand owners, policy makers, and the economics of commerce. The practice exists to move the field from observation to verifiable, data‑driven fact: the physics of agentic commerce, and the instruments that measure it.

I am the Architect of The Shopper Schism, the structural separation of the consumer, who experiences value, from the shopper, who executes the purchase, once an AI agent does the buying.

25+ years running global commercial organizations, most recently as Group Chief Commercial Officer at the De'Longhi Group (€3.5B P&L, 120+ markets), and earlier in senior commercial leadership across Asia-Pacific at L'Oréal. Guest lecturer, Harvard. The first researcher to define agentic commerce as a formal academic discipline, with more than 30 works on SSRN, among the top one percent of SSRN authors by downloads.

Some Recent Platforms in 2026
IFA Retail Leaders Summit keynote, Berlin·IGEXX Istanbul Global Export Summit keynote·StartSe AI Festival keynote, Sao Paulo·EPP Retail & Consumer Pricing Conference·Strategic Management Society Annual Conference panel, Berlin·and other industry workshops and corporate events.
The Book
The Algorithmic Shopper book cover

About The Algorithmic Shopper

You can't separate marketing, product, and AI anymore. The Algorithmic Shopper will help you win the next era.
Macmillan jacket copy
Pre‑Order Now paulaccornero.com/book
St. Martin's Press, an imprint of Macmillan
April 13, 2027
Macmillan Publishers
The Algorithmic Shopper examines what happens to growth, strategy, and brand power when AI agents take over the act of buying. Marketing has always relied on human psychology; AI agents, dispassionate digital proxies with perfect memories, programmed to act in their users' best interests, are creating a fundamental separation between the shopper and the human consumer. The only way to appeal to an agent is to be verifiably better: a superior product, a more transparent supply chain, and cleaner, more accessible data. The book gives leaders a practical playbook for staying chosen when the customer is a machine.
What Leaders Say
“Paul is a strategic thinker who consistently operates at the intersection of business practice and academic rigor. He has a rare ability to translate complex real‑world challenges into frameworks that advance both scholarship and practice.”
Fabio de' LonghiChief Executive Officer, De'Longhi Group
“Paul is a rare leader who pairs high‑level creative vision with the technical discipline to architect and manage complex commercial strategies and policies.”
Eliza Woolston SheffieldPresident, De'Longhi America
“Paul is a deeply knowledgeable executive with a breadth of experience and insights into an incredible number of commercial markets all around the world.”
Mike PragerCEO, Board of Directors, Advisor
“Its ability to connect developments in markets and organizations with questions of governance, technological transformation, and the evolving boundaries of the firm makes it, in my view, one of the most exciting contributions to the field. For both practitioners navigating these transformations as well as for academics seeking to understand and conceptualize them.”
Prof. Stefan KempMacromedia University, on The Algorithmic Shopper
Ways to Engage

Book Paul for Your Next Event in 2027

Strategic Advisory Retained and project counsel for boards and leadership teams preparing for algorithmic buyers, including transaction and diligence settings, policy makers, and government advisory.
Algorithmic Readiness Audit A structured diagnosis of whether your brand is fit to be found, read, evaluated, and chosen by machines.
Keynotes & Speaking The thesis, told live: boards, leadership summits, industry stages, in person or remote.
Executive Education Selling to the Machine, the university‑level curriculum on commercial strategy for the age when the customer is an algorithm. Start with the two free self‑directed modules, How Large Language Models Actually Work.